Customer satisfaction is determined through e-mail questionnaires as part of the Verified by Customers and Evaluation of Purchase Satisfaction programs, in which our online store is involved. These questionnaires are sent every time a customer makes a purchase from us, if in accordance with § 7 paragraph 3 of Act No. 480/2004 Coll. about some information company services, the customer does not refuse their sending. The processing of personal data for the purpose of sending questionnaires as part of the Verified by customers program is carried out on the basis of our legitimate interest, which consists in ascertaining customer satisfaction with shopping with us. For sending questionnaires, evaluating feedback and analyzing our market position, we use a processor that is the operator of the portal; for these purposes, we may pass on information about the purchased goods and the customer's e-mail address. When sending e-mail questionnaires, the customer's personal data is not passed on to any third party for its own purposes. The customer can object to the sending of e-mail questionnaires as part of the Verified by Customers program at any time by rejecting further questionnaires using the link in the e-mail with the questionnaire. In case of objection, the questionnaire will no longer be sent.